Motor accidents
Accessing physiotherapy after a NSW motor vehicle accident
In plain language
If you've been injured in a NSW motor vehicle accident since 1 December 2017, the Motor Accident Injuries Act gives you access to funded physiotherapy — usually within days of lodging.
- Lodge a Personal Injury Claim within 3 months (28 days for statutory benefits from day one).
- Get a medical certificate and start physiotherapy — no fault needs to be established.
- Treatment is paid by the CTP insurer at SIRA fees; no gap at approved providers.
The scheme in plain language
NSW's Motor Accident Injuries Act 2017 provides statutory benefits — including weekly payments and treatment — regardless of who caused the accident, for up to 52 weeks. Serious injuries can continue on statutory benefits or move to a common-law claim.
Steps to start treatment
1. See a GP within days of the accident and ask for a Certificate of Fitness for CTP.
2. Lodge a Personal Injury Claim through your CTP insurer or via the SIRA claims portal.
3. Book a physiotherapy assessment — bring your claim number and certificate.
4. Your physiotherapist will submit treatment requests to the insurer, typically approved within 10 working days.
Next steps
References
- SIRA — After a motor accident — SIRA NSW
- Motor Accident Injuries Act 2017 — NSW Legislation