Level 1 117-119 Main Street Blacktown NSW
P:(02) 9671 8555 info@blacktownphysioclinic.com.au
Live life pain free

FAQs

Q?

What do I need to bring?

A.

If any CT/X-Ray/Ultrasound or other relevant scans have been taken please bring along any scans, reports that you have obtained from the doctor in relation to your injury. Wear comfortable clothing.

Q?

What happens on my initial appointment?

A.

The physiotherapist/chiropractor will take note of the history of your injury, assess you on your problem and enquire about the persistence, frequency and level of pain you experience.
With these observations as a core, the physiotherapist/chiropractor will devise a treatment plan for you. It may involve exercise, manual therapy, muscle releases all dependent on the location and frequency of pain and other contributing factors.

Q?

How often do I need to come for treatment?

A.

This is dependent on the seriousness of your injury, and this does vary between individual conditions, but the treating therapist will be able to give you an idea of how often he wants to see you to resolve the matter fasten and ensure the continuity of care is upheld so you can receive fast relief and recovery and be back on your feet in no time.

Q?

Are our services covered by Medicare/do we bulk bill?

A.

We accept Medicare referrals for our physiotherapy and chiropractic services.

Q?

Do we treat work cover/ third party patients?

A.

Yes, we treat work cover and third party patients and al pour staff is work cover approved and certified  however the following information is required on your initial appointment:

- Doctor’s referral
- Claim number
- Insurance company details
- Claims officer details
- WorkCover certificate of capacity (applicable to work cover claims only)

If the insurance company has not accepted liability, or if all of the above named information is not presented at the time of your initial consultation you will be billed at the time of your consultation.

Q?

Do I need a referral?

A.

As a private patient you do not need a referral. However, relevant referrals are required if claims are made under work cover or CTP.

Q?

Can I use my health fund?

A.

Yes you can. We accept all heath funds and have a HICAPS terminal which allows for consultations to be claimed on the spot. There is a gap charge of what the health fund does not cover. Contact your health fund provider to find out how much the consultation will be covered for.